Skip to content
ShipStack

Features

The whole shipping operation, in one workspace

ShipStack replaces the tab-juggling between store admins, carrier sites and inventory spreadsheets with one connected system.

Start free trialSee pricing

Order management

Every order, every channel, one queue

Orders import from Shopify and WooCommerce, CSV uploads or the API. Filter, tag, add notes and see the complete history of what happened to each order.

  • Statuses from pending to delivered with validated transitions
  • Tags, internal notes and an event timeline per order
  • CSV import for orders from anywhere else
  • Address validation flags problems before you buy a label
OrdersIllustration
  • SAMPLE-2001Awaiting fulfillment
  • SAMPLE-2002Processing
  • SAMPLE-2003Label created
  • SAMPLE-2004Shipped
  • SAMPLE-2005Exception
Illustration of the Orders screen with sample data.

Rate shopping & labels

Compare rates, buy labels, print in batches

ShipStack requests rates from your own connected Shippo or EasyPost account for USPS, UPS, FedEx and DHL Express, and shows them side by side. Postage is billed by your provider.

  • Explicit confirmation of carrier, service and exact amount before any purchase
  • Batch label purchase for many orders at once
  • 4×6 thermal, letter PDF and ZPL label formats
  • Void unused labels where your provider allows it
Confirm label purchaseIllustration
Carrier
Example carrier
Service
Ground
Package
12×9×4 in box
Mode
Test mode
Amount charged by provider$X.XX
Illustration of the Confirm label purchase screen with sample data.

Inventory

Accurate stock across every warehouse

Track on-hand, reserved and available stock per location. Every receipt, adjustment, transfer and shipment is recorded as a movement you can audit.

  • Reservation when an order is ready, deduction when it ships
  • Reorder thresholds and low-stock alerts
  • Bin locations and barcodes on every product
  • Inventory quantities pushed back to connected stores
Stock by warehouseIllustration
Sample stock levels
LocationOn handAvailable
Main warehouse240212
East warehouse8074
West warehouse369

Sample quantities for illustration.

Illustration of the Stock by warehouse screen with sample data.

Automation

Rules that do the repetitive work

Define conditions once — destination, weight, SKU, order total, channel or tags — and let rules pick services, packages, warehouses and tags as orders arrive.

  • Rules run in a predictable, ordered sequence
  • Every rule execution is logged on the order
  • Approval thresholds hold expensive labels for review
Automation ruleIllustration

When

Weight is under 16 oz and destination is domestic

Then

Use package “Small mailer” and the cheapest ground service

Illustration of the Automation rule screen with sample data.

Returns

A returns portal for customers, RMA numbers, return labels and restocking when items are received.

Tracking

Tracking updates from your provider feed order status and a hosted tracking page with your branding.

Analytics

Shipping spend, volume, carrier mix, transit times and exceptions — calculated from your own shipments.

Team roles

Owner, admin, warehouse manager, fulfillment staff and viewer roles. Invite teammates by email and review every meaningful change in the audit log.

REST API & webhooks

Create orders, read shipments and inventory, and subscribe to signed webhook events. Scoped API keys keep access tight.

API docs

How it works

From checkout to doorstep — and back

One workflow for every order, whether you ship ten parcels a day or run a warehouse floor.

  1. 01

    Import

    Orders sync from Shopify or WooCommerce, or arrive by CSV and API, into one queue.

  2. 02

    Rate shop

    Compare live rates from your connected Shippo or EasyPost account across carriers.

  3. 03

    Print

    Buy and print labels one at a time or in batches on 4×6 thermal or letter paper.

  4. 04

    Track

    Tracking syncs back to your store and powers a branded tracking page for customers.

  5. 05

    Return

    Customers start returns from a portal; you approve, issue labels and restock.

Compare

ShipStack vs. spreadsheets + carrier sites

What changes when shipping moves out of browser tabs and into one system.

Comparison of ShipStack with a spreadsheet and carrier website workflow
CapabilityShipStackSpreadsheets + carrier sites
Orders from every connected store in one queueYesCopy & paste per channel
Compare rates across carriers on one screenYesOne carrier site at a time
Batch-buy and print labelsYesNo
4×6 thermal and letter label formatsYesVaries by site
Tracking written back to the store automaticallyYesNo
Inventory reserved and deducted as orders shipYesManual spreadsheet edits
Automation rules for services and packagesYesNo
Returns portal with RMA trackingYesNo
Branded customer tracking pageYesNo
Role-based team access and audit logYesShared logins
API and signed webhooksYesNo

Postage is still billed by your shipping provider either way.

Ship your next order from ShipStack

Start a free trial, connect your store and your Shippo or EasyPost account, and buy your first label from one screen.

Start free trial Talk to sales